Reviews

All the staff demonstrated great knowledge, sensitivity and professionalism and provided superb service to us. We really enjoyed our trip.

Excellent service from start to finish. Could not recommend Kristin and the team more highly, David

Great service via email. No need to speak to the team.

Excellent service from Kristin at Timbuktu, arranging a two-centre safari from UK to Kenya. Good communication, first-class choice of accommodation and of partner company in Kenya. No negatives at all. Highly recommended.

Excellent Service

Responsive and incorporated inputs.

Kristin was amazing at helping us get our trip organized. She is great with communicating updates. This was very easy to plan and come up with new ideas we hadn’t thought about. Even just trying to build the trip on our own the website is intuitive and easy to use! Can’t wait for our trip in January!

Timbuktu’s website is extremely user friendly whether you’re booking a trip from scratch or you’re using one of their recommended guides! If you need advice or help, their customer service is top notch. Never have I ever been more thrilled to have someone else do my vacation planning. Joanna from Timbuktu was very communicative, quick to respond, respectful of our choices/opinions/desires and budget. It was everything we could have hoped for and more.

full service, patient and answered lots of questions. High Quality custom work for those how needed a custom tour

They responded quickly to our different and changing thoughts on what we would like to do - as returning travellers we had our own ideas which they easily supplemented and added alternatives. The final trip booked with them complements the elements of the holiday we have booked ourselves perfectly. Massive thanks again to Jonny and the team.