Reviews

Find out why our guests love us so much

4.9/5

Based on 869 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

All reviews are captured by Feefo, an external company to ensure transparency and authenticity.

What a truly easy way to book and get the best price for my trip to Uganda.

May 2021

12 nights in Uganda

Service by Jonty was wonderful. Knowledgable, patient and helpful; I have really liked and felt safe working with him for my trip to Uganda.

Guest

Amazing Service

May 2021

10 nights in South Africa

Best I could have hoped for. Tessa put together the mist excellent trip!

Guest

Trip of a lifetime

April 2021

33 nights in Tanzania, Rwanda and Kenya

Timbuktu gives you the ability to fully customize your trip. While this may seem daunting at first, you get to pick the areas, number of days and the lodges. Jonty was awesome at providing feedback on the lodges as he wanted to make sure we were in the right locations. His knowledge and feedback was instrumental in creating the perfect itinerary.

Ann Krach

April 2021

9 nights in Kenya

Joanne made it so easy to book. She had great recommendations based on the type of places we normally like or don’t like. Worked right within our budget. So excited for our trip!!

Ines Godinez

Beyond

April 2021

2 nights in Botswana

Very quick and professional. They went beyond what you would expect

John Lindner

Great Short Trip in Kenya.

April 2021

4 nights in Kenya

Excellent service from Timbuktu as always. They were able to ensure my partner and I received residents rates and the trip went seamlessly. The lodges and guides were excellent as well.

Guest

March 2021

10 nights in Tanzania

Excellent Service!

Deanna Johnson

Amazing service

March 2021

31 nights in South Africa, Botswana, Zimbabwe, Kenya and Uganda

Katie was incredible in planning our epic trip. We went thru several major changes but she was patient throughout. We’re very happy with the final result and look forward to the actual execution!

Guest

March 2021

13 nights in Tanzania

Katie is amazing! She worked with us to identify countless options based on our request for a special honeymoon. She helped create the trip of a lifetime and we look forward to this special opportunity and hopefully booking more trips in the future!