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Reviews

Find out why our guests love us so much

4.9/5

Based on 869 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
March 2021

11 nights in Namibia

Even though we were not able to go through with our trip, we had an extremely wonderful experience with Timbuktu. Katie was thoughtful, kind, and knowledgable about all aspects of the trip we were planning to Namibia, and she even arranged for us to talk to someone who had recently returned from the country, who answered our questions about what it was like on the ground. Katie was also extremely patient with our many questions, and always positive and cheerful. Thank you so much! We will definitely book with Timbuktu in the future.
A pleasure to work with

A pleasure to work with

March 2021

22 nights in Zimbabwe, Botswana, South Africa and Namibia

Responsive, informative, easy to work with. Always told us when to expect responses, and then did it on time. A pleasure to work with!
Quick and easy.

Quick and easy.

March 2021

9 nights in Uganda

I would recommend them to my friends, or book with them again.
AWESOME!!!

AWESOME!!!

February 2021

3 nights in Tanzania

AWESOME!!!
Wonderful agent makes booking your dream trip a breeze

Wonderful agent makes booking your dream trip a breeze

February 2021

10 nights in Tanzania

Agent Joanna was very informative and then very responsive to our wishes/requirements. I was very pleased with the ability to check out the various lodging options and make choices.
Serengeti Trip

Serengeti Trip

February 2021

9 nights in Tanzania

Katie has been helping us plan a trip to the Serengeti in July. She has been so patient and helpful. Looks like an amazing trip she had planned. We are looking forward to it!
A well thought out trip, enjoyable to the very last day!

A well thought out trip, enjoyable to the very last day!

February 2021

12 nights in Kenya

Katie did a great job organizing our trip. Everything went as planned. It was obvious that our trip was well thought out. The plan for us was great. The lodging was fabulous Also, the chefs, staff, and service was excellent. The places to stay the she chose were excellent. I would definitely use Timbuktu and Katie, if possible, again.
February 2021

33 nights in Namibia, South Africa, Botswana and Uganda

Joanna, the Travel Specialist I worked with, was awesome. She was extremely knowledgeable, kept me informed throughout the entire trip planning process, was quick to return messages and emails, had great recommendations, and provided us with great guidance given our budget and amount of time to travel. We ended up with two incredible planned trips: one to Namibia and one to Uganda. We are so looking forward to our adventures.
January 2021

8 nights in Tanzania

We loved our experience booking our safari with Timbuktu. Obviously with the pandemic things got crazy in terms of making our trip happen. Timbuktu worked with us and made sure we would be able to go on our safari! We are very pleased with their company.
Clear recommendation!

Clear recommendation!

January 2021

14 nights in Kenya

Very responsive and detailed communication. Everything went like clockwork, during planning and on location in Kenya!
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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