Reviews

Annie was our travel consultant and she was excellent! She answered all questions in a timely manner and provided top notch service. She guided us throughout the entire process and I will boldly say everything came together without one hitch or issue! Everything! We had three very different parts to this adventure and we were “handed off” to new guides/drivers in a very professional and efficient manner. There was not one thing I’d ask for differently. Timbuktu is definitely the best agency I’ve worked with and from this point on the only one I will use!!!

From her first email, Joana treated us as family. She asked thoughtful questions and offered responsive suggestions. She helped us design a perfect trip. She curated site to meet our desires and found us a perfect tour guide who ensured we enjoyed all of the experiences we had hoped for. I have already recommended Timbuktu and Joana to friends and will continue to do so. Much much appreciated!

Jenna was great handling the lodging, and Bekim from Exito travel was great handling the flights. I would use Timbuktu and Exito for future trips.

I mentioned this on the previous page.

Annie Irankunda went to all lenghts and further to make my trip to Kenya lovely. She helped with all the things I struggled with before the trip. The taxidrivers in Nairobi were fantastic. They took excellent care of me. The first game drive ( in Nairobi National park) was superb. He told all sorts of interesting details.

Kevin was so patient in getting my trip setup. It took months before I finally had a plan put together and he was always there to help. I'm going to have the trip of a lifetime.

A huge thank you to Timbuktu for helping us plan our dream honeymoon! From start to finish, we felt incredibly supported, especially by Annie, who went above and beyond to craft this once-in-a-lifetime journey for us. As a gay couple traveling through Kenya and Uganda, we weren’t sure what to expect, but Annie’s guidance and reassurance made all the difference. Thanks to her thoughtful planning, we were able to celebrate our union openly and joyfully at every destination we visited. Every detail of our trip was flawlessly arranged, and even when an unexpected flight cancellation occurred, Annie had already taken care of everything—ensuring our journey remained smooth and stress-free. We couldn’t have asked for a better experience. Thank you, Timbuktu team! We can’t wait to plan our next adventure with you.

Amazing way to plan a trip! They made everything so seamless and easy prior to our trip. Took the stress out of booking everything. While we were on our trip, all of the transfers were so easy. It really made for a stress-free enjoyable vacation.

Jenna was very helpful in developing a trip that met our wants while remaining within our budget. Highly recommend her to others!

Joanna was so quick to respond to any and all questions I had. She communicated clearly and often. She also gave me several suggestions and different price ranges for all the things I wanted to do. I’m very happy with the customized trip planned, and am so excited for it!