Reviews

Find out why our guests love us so much

4.9/5

Based on 836 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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Amazingly helpful

November 2018

10 nights in Kenya

Joanna was amazingly helpful and patient when tailoring our trip to Kenya. She was very efficient and followed up after our trip to keep in touch with reminders and the final touches. I would highly recommend the service I received and will report back after the trip!

Kate

Wonderful Botswana

November 2018

6 nights in Botswana

Joanna could not have been more pleasant or helpful! She is wonderful.

Lance Elliott

Awesome experience!

November 2018

10 nights in Seychelles

Service from Jonty for myself and my wife’s vowel renewal in the Seychelles was really awesome!

Jan Harrison

Good advice

November 2018

4 nights in Botswana

This is the second time I have used Timbuktu. We like to plan our own trips rather than guided tours and Timbuktu offer helpful advice and suggestions which makes choosing easier. The booking process itself is quick and efficient.

Sofia Filipe

Excellent service

November 2018

7 nights in Zimbabwe

Timbuktu service was excellent. Jonty did his very best, as always!

Guest

Easiest safari planning ever!

November 2018

12 nights in South Africa

Katja was so easy to work with and had many suggestions for us to consider so that we can have the best vacation.

Sharon James

November 2018

12 nights in Tanzania

A very good service, the staff went out of there way to find the right safari trip and accommodation depending on budget and needs

Guest

November 2018

7 nights in South Africa

This will be a fun, fun family trip for us. It's very hard to coordinate your grown children and husband and have everyone on the same page. Luckily for me Jonty was very patient and answered my many, many questions in a professional, timely fashion. He is even helping me find a perfect way to celebrate my son's 30th birthday! Two thumbs up!!

Guest

October 2018

10 nights in Tanzania

Joanna was wonderful to work with on planning our 1st trip to Africa. She has a wealth of knowledge and never tired of our questions inquires. Our trip to N. Tanzania went perfectly.

Guest

An easy, customizable travel experience

October 2018

12 nights in Kenya and Seychelles

Timbuktu allowed for an easy to use, customizable experience. I was able to plan out my own itinerary easily online, and then work with an agent to refine it. I find that typical travel agents don't always listen to what you want, so I liked that the agent from Timbuktu really listened to us and helped plan our vision.

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