Reviews

Can't imagine how they could have done any more, or any better, for us. Everything about the trip was perfect. Joanne was incredible to work with. She stayed in touch with us from the first day we contacted her until we got safely home. In between she made sure we got everything we were hoiping for from this trip of a lifetime.

While we haven't actually been on the trip yet, booking with Timbuktu was incredible! As an avid traveler, I like to have complete control over the details of my trips, but in the midst of planning a wedding and starting a new job, I knew we were going to need help booking and managing the details of our honeymoon. Joanna was a big help and really took our ideas (and budget) to create what seems to be the perfect trip. I was really impressed with Timbuktu's level of customer service, planning tools, and personal touches!

Joanna from Timbuktu was amazing! She gave us the honeymoon of our dreams in South Africa. She thought of every detail and we didn't have to worry about anything, giving us all our vacation time to enjoy. We would recommend Timbuktu to anyone!

First class service and customer focus. Excellent options and local support, Highly recommended.

Jonty, our head of sales agent has been wonderful: efficient, prompt and knowlegeable.

Jonty was super helpful!

Fantastic work; professional, efficient and fast. Jonty is an empathic communicator- very good quality. Jonty is calm, confident and very helpful. In comparison to other companies, Timbuktu is a lot better.They really try to serve the customer providing all information we need/want. This is rare. I am very well impressed and I am picky. Congratulations to Timbuktu!

We used Timbuktu and more specifically Jonty and his team to fill in the (substantial) gaps in our Namibian adventure. Everything went according to plan and we were so grateful for Jontys suggestions. However, where they really stepped up was when one of our suggestions went wrong. They sorted it all out for us and clawed most of the siatuation back for us. If we had done it ourselves that would never have happened. Thank you Jonty for amazing service and ideas.

Caitlin Carter took care of all the planning and gave us all the information we needed to be properly prepared to make the most of our experience. Everything went perfectly and smoothly. We loved our first safari experience in Botswana.

Brilliant personal service from Johnny and his team. The website is an absolute dream to use and apart from being useful is great fun to plan anything from a trip of a lifetime to a budget conscious break. We normally book our own holidays and cut out the Agents but we are so glad that we found Timbuktu for our recent trip. It made everything so much easier and it wasn't any more expensive! Highly recommended.