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Reviews

Find out why our guests love us so much

4.9/5

Based on 836 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
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Great experience - would highly recommend!

Great experience - would highly recommend!

September 2018

2 nights in Botswana

I had a great experience with Jonty at Timbuktu - he was friendly, listened to our needs and came back quickly with some great options that were in our price range! He made us feel like we had chosen the right safari for us and now we cannot wait to go!
Excellent!

Excellent!

September 2018

17 nights in Namibia, Zambia, Botswana, South Africa and Mozambique

Very helpful and professional -- thanks! We had an excellent trip across southern Africa (Namibia -> Zambia -> Botswana -> Mozambique), thanks for Timbuktus help. All the recommendations were excellent and made our first trip to Africa together very special.
Fabulous family experience on Chobe River houseboats!

Fabulous family experience on Chobe River houseboats!

August 2018

9 nights in Zimbabwe, Namibia and Botswana

We had a great plan and all was well-executed.
Last minute trip planned to perfection!

Last minute trip planned to perfection!

August 2018

6 nights in Kenya

We planned our trip with very little lead time, and not only was Katja able to book exactly what we wanted, but on the exact dates and times needed. We really loved Speke's Camp for our safari, and then our next stay at Majlis on Manda Island (across from Lamu Island) was absolutely beautiful.
Best decision made for honeymoon planning!

Best decision made for honeymoon planning!

August 2018

11 nights in Zambia, South Africa and Mauritius

We booked our honeymoon on Timbuktu and it was the best decision we made - the whole trip was very smooth and everything was taken care of, including transfers from hotel to airport etc when we moved from lodge to lodge in Africa. I would definitely recommend using Timbuktu to plan safari and beach trips - we will definitely use them again!
Exceptional...period.

Exceptional...period.

August 2018

12 nights in Zimbabwe and South Africa

Caitlin could not have been more helpful! From the first email correspondence to the impeccable followup throughout our vacation, her service and expertise was exceptional. Her selections were spot on for the needs of our family, and each stop on our trip exceeded our expectations thanks to her thoughtful attention. This trip was magical and soul inspiring and was without a doubt the best money we've ever spent on travel. My goal was an amazing experience that we would remember for a lifetime, but we got so much more. We left with full hearts and more memories than we can keep track of and our family even gained a new friend in the process!
I adore Joanna!!

I adore Joanna!!

August 2018

13 nights in South Africa, Zimbabwe and Botswana

I adore Joanna! She answered every question, She was beyond patient, considering I kept changing what I wanted to do. Her knowledge of Africa is amazing. I only hope I get to meet her someday. When it finally came time to give a deposit, we were comfortable, and that's saying a lot.
August 2018

3 nights in Namibia

Timbuktu were very professional in their service, starting with the planning of our trip and carrying through to what we experienced on the actual trip. I would definitely use them again.
Very Happy

Very Happy

July 2018

10 nights in Botswana and Zimbabwe

Helpful friendly service. Quick replies to questions, willingness to customise the trip.
Fabulous Honeymoon!

Fabulous Honeymoon!

July 2018

14 nights in Zimbabwe, Botswana and South Africa

We had an absolutely amazing honeymoon in Africa! We were both amazed by how smooth the entire trip was, especially since we had multiple transfers between locations. It was fantastic; we were never left waiting and always had some ready to help us when we arrived anywhere. Katherine Webb did a phenomenal job of setting everything up for us and making sure we got to see and do everything we'd hoped for. The staff at all of our stays were fabulous and we always had a special honeymoon surprise waiting for us that really made this trip especially memorable. I would definitely book with Kat at Timbuktu again!
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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