Reviews

We were drawn to Timbuktu because of the easy online format which shows the options for accommodation, activities, destinations, etc. Very easy to book. Staff was quick to answer questions and very helpful. Great suggestions for improving the experience. All the details were completely worked out ahead of time and seamlessly executed. It made for an amazing honeymoon! Will definitely use Timbuktu again in the future.

Very professional service given to us by Timbuktu. Had one person, Kat, I had contact with all the time. She made our itinerary, suggested changes that made our holiday even better, came with practical advice and made sure that we were taken care of by the Albatros team that handle all their services in Kenya from the moment we landed at JKIA in Nairobi till the moment we entered the departure terminal. Excellent hotels, very professional and knowledgeable game driver and a keen eye for details. She even managed to have a small fridge for my medicines installed in each hotel rooms, Without the fridge I could not have made this trip. We were encouraged to ask questions, which was very simple as with had dircet mail contacts with Kat all the time.

They listened to our views and requirements and suggested a package that suited and all worked well and the organisation and staff/ crew excellent

The lady Kat I dealt with was excellent, she provided us with various options and changed the trip round to meet out requirements and dates.

Caitlin is amazing! I just booked my second safari with her. The first one was in SA and the second one will be in Botswana. She does a fabulous job of finding luxury lodgings with top-notch guides, exciting excursions, and safaris that offer breathtaking experiences with the wildlife. Her attention to detail is exceptional and assures that to everything will go smoothly. She made our first trip the vacation of a lifetime. Can't wait to go back!

Katherine was just the most helpful and patient lady and guided us both through all of the possibilities so well. She really made it feel easy and are very grateful for her expertise and assistance

It was just an amazing experience! from the planning with Kathrine Webb, the welcoming in all lodges, transport, the beautiful notes and details in each lodge and service! the welcoming abd the food in Ol Pejeta Safari Cottages. was just amazing, I want to lve with them! I would say I only want to travel with Timbuktu and Kath to organise all our Africa trips!

With the help of Timbuktu I coordinated the most incredible South Africa trip for my family. The website was so inspiring and it was great to have confidence in my decisions through their levels of service and expertise. Our trip was perfect from start to finish, from Cape Town to Sabi Sands to northern KZN, we had the trip of a lifetime!

Joanna was extremely helpful in booking our trip with us. She listened to all of our goals for the trip, and suggested alternatives that would help us get the most done in the amount of time that was available. She also worked with the vendors to get us the prices we needed to stay within our budget. Thanks, Joanna!!

Excellent service from Joanna! She made organizing our trip so easy - seamless communication, great attention to every detail, and, above all, wonderful suggestions to make our trip even more special!! Thank you Timbuktu for what you stand for and offer.