Reviews

Awesome, friendly service, useful advice and a brilliant deal at the end! As always, Joanna was amazing in planning out our trip and took the time to truly understand what I was looking for. I couldn’t recommend Timbuktu and Joanna highly enough!

Caitlin who assisted us and built our trip is the best.

Johnny and his team laid on a fabulous honeymoon for us. It could not have been any better. Timbuktu provides an excellent, friendly, and personalised service with top class advice and assistance. We spent almost a year planning our trip with Johnny who was always keen to push the boundaries to craft a holiday just right for us and make it really special. They even organised an 'off menu' bespoke three day riding trip into Lesotho which was truly amazing. And during our time on holiday they were always on call to help us where they could, phoning ahead to ensure our trip ran as smooth as possible. Literally no question went unanswered, no request denied, no job too small to help with. Top class service, and excellent value for money.

Have just finished book a trip to Tanzania and it has been a great experience. This isn't the type of trip I have ever booked before and Joanna has been wonderful. Great insights, suggestions and patience. Can't wait for our upcoming trip and would recommend Timbuktu's services to our family & friends.

Apart from some confusion between Timbuktu and their in country logistics company regard whose name reservations were under, leading to some awkward encounters, the whole trip was well executed and the drivers and hotels were great.

I couldn't have asked for more from Timbuktu; they went above and beyond to ensure my partner and I enjoyed a dream visit to South Africa. Every place they selected was absolutely wonderful, and no request was ever too much when it came to tweaking our itinerary. I would recommend it to anyone planning a holiday in Africa.

Kat was very helpful and responded courteously to my inquiries and requests for advice. Her suggestions were informed and thoughtful. All in all I found her an exceptional person to work with.

I worked with Joanna Rigby Jones for our trip to Victoria Falls -- Botswana -- Capetown. I really appreciated how Joanna listened and helped me plan our trip according to our needs. She was great about responding to e-mail and phone calls. She gave as an enormous amount of information to help me plan the perfect trip for our family. In the end, our trip was one I will remember forever. The people, the places, and the sight seeing were just as she described. I liked how she cared and was so incredibly patient with all of my questions. Thank you Joanna and Timbuktu Travel for making our trip successful!

Caitlin's patience, perseverance and determination landed us the reservations we wanted and an experience that was unparalleled in terms of variety, interest and sheer marvel! Where they perhaps didn't have first hand experience, they more then compensated by leveraging contacts and resources from all over to ensure that we had what we wanted! Better yet, they introduced us to so many things we didn't even know we wanted! What was meant to be a once in a lifetime experience will now be the gateway to many more adventures in Africa!

Great recommendations. Great communication. Perfect Service. Would 100% use again.