Reviews

I booked our Southern Africa trip of a lifetime through Timbuktu because of the website as I wanted to build the trip myself not have to conform to a pre-planned package. Once the trip started to manifest, Tessa from Timbuktu reached out and all of the sudden things were happening. I had built the trip in a very linear fashion and Tessa knew that the internal flights didn’t work that way, so she helped rearrange the trip in a way that actually worked logistically. Furthermore, she recommended a lodge that wasn’t on our radar and it ended up being a spot on recommendation for my husband and I. We loved it and would absolutely come back with family/friends. Overall, everything went smoothly and according to plan with no hiccups. When people were supposed to meet us, someone met us. I felt incredibly well taken care of and was able to leave worries at home. Will 100% use Timbuktu in the future and recommend to everyone. (I just want them to add more destinations like Australia/N.Z. and Europe).

I had a wonderful experience with the travel expert who helped me, Jeffi. They were always prompt in responding to my queries, requests, and concerns, which made the planning process much smoother than if I had done it by myself. Also, we loved everything on our trip. Everything was planned to perfection and we were treated very kindly throughout the whole trip.

We have experienced an unforgetable vacation in Botswana, Zimbabwe and Mozambique. The journey started with building up the itinarary with Jonty and his team in November last year. Finally we came to the adventure as we have had in July. Everyting was well organized. All stays, activities and travels! We saw Africa at her best! Thank you, Timbuktu Travel and especially Jonty and his team. We will meet in the near future for sure!

excellent communication with Jenna. I won't know until we go to the hotel whether or not it was the right choice for us. But i really enjoyed working with Jenna.

Jonty Medcalf at Timbuktu Travel planned a fabulous South African vacation/safari for our family. He presented me with great options and then made adjustments based on our needs. The final itinerary was fantastic and checked all the boxes of things we wanted to experience in South Africa.

Extremely satisfied! Joanna was professional, knowledgeable, and ensured everything was perfect!

Timbuktu did a great job. First they listen to what I wanted and then planned out a phenomenal adventure. The location and quality of the properties where we stayed were great. It was hard to believe that we were on safari. We did not have to worry about anything. Once we stepped off the plane someone was guiding us the whole way. It was worth every penny.

The entire trip was stress free. The guide that we were set up with was great, the lodging was fantastic, the coordination of logistics was very convenient. We NEVER had any concern about next steps of not having to wonder where to go, what to do, etc. Joanna frequently checked on us to make sure that all of our needs were met and ensuring that we took care everything or our end in order to be successful.

Very good service. Have the knowledge and tge time to work with you to develop your holiday. Any queries or clarifications were dealt with. Then the companies they use on the actual holiday itself were all great, again friendly and helpful.

Excellent and prompt service. Jenna was so good and patient with while we created the perfect trip to South Africa. I would highly recommend Jenna and Timbuktu!